At IppE, we are committed to ensuring your satisfaction with our digital products. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Policy
Eligibility for Refunds:
- Refund requests must be made within 14 days of the purchase date.
- Only products purchased directly from our website are eligible for refunds.
- To be eligible for a refund, you must provide proof of purchase (order number, receipt, or email confirmation).
Non-Refundable Items:
- Customized digital products that have been altered or modified to your specifications.
- Products that have been downloaded or accessed extensively.
How to Request a Refund:
- Contact our customer support team with your order details and the reason for your refund request.
- Our team will review your request and notify you of the approval or rejection of your refund within 5-7 business days.
Approved Refunds:
- If your refund request is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Returns Policy
Since our products are digital, they are delivered instantly and do not require physical returns. However, if you experience any issues with your download or access, please contact our customer support team for assistance.
Exchanges
We do not offer exchanges for digital products. If you have any issues or concerns with your purchase, please contact our customer support team, and we will do our best to resolve the matter to your satisfaction.
Thank you for choosing IppE. We appreciate your business and are committed to providing you with the best possible service.